23. Future of CX

The consumer experience has been described in many different ways in the past. But in general, it's all about the interaction between the brand and consumers across the world and cultures. It's the journey towards seeking a great experience with the brand in question.

In this episode, our host, global foresight leader Sandeep Das invites exotic science experts Zoe Chance, Melina Palmer, and Marian St. Laurent into the discussion. They will explore key terms and concepts that will drive the future of consumer experience. They will also give insight into the opportunities and risks for companies with consumer experience moving forward with advanced technological innovation.

Want to know more about how the consumer experience will evolve in the near future? Tune in to discover how brands and platforms can adapt to significant industrial changes. Learn how you can transform your approach and emerge at the top of the consumer experience battle.

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